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NALH Bookkeeping Services - Vancouver / Burnaby, BC - Customer Survey
  Mailing Address  
  Driving Directions  
  Phone / Fax  
  Contact Form  

 

 

TELL US WHAT YOU THINK

To ensure that we're doing our very best to meet your needs, we always appreciate feedback on the job we're doing and how we can tailor our services to better serve you. We appreciate your time in filling out the survey below.

  CLIENT & SERVICE FEEDBACK
   
How long have you been a client of NALH? 0-6 months
6-12 months
1-3 years
3 or more years
Past client
Not currently a client
   
Which of our services are you currently using?
Please check all that apply.
Bookkeeping services
Payroll administration
Personal income tax preparation
Business income tax preparation
Government reporting
QuickBooks set-up
QuickBooks training
Not currently a client
Other
(please specify below)
   
Which of our services might you require in the future?
Please check all that apply.
Bookkeeping services
Payroll administration
Personal income tax preparation
Business income tax preparation
Government reporting
QuickBooks set-up
QuickBooks training
Not currently a client
Other
(please specify below)
   
Which other areas might you be interested in having help with now or in the future?
Please check all that apply.
Collections
Invoicing
Remote Access to Archived Data/Reports
Other
(please specify below)
   
Which methods of contact do you prefer?
Please check all that apply.
In-person meeting
Telephone
E-Mail
Other (please specify below)
   
How likely would you be to recommend our services to a friend or colleague? Definitely
Probably
Not sure
Probably not
Definitely not
   
How could we improve to serve you better?
   
How satisfied are you with the following aspects of our services?
Please select one rating for each row.
  Very Satisfied Somewhat Satisfied Neither Satisfied Nor Dissatisfied Somewhat Dissatisfied Very Dissatisfied
Overall Satisfaction
Professionalism
Accuracy
Efficiency
Confidentiality
   
How important are the following characteristics when choosing a bookkeeper?
Please select one rating for each row.
  Extremely Important Very Important Somewhat Important Not Very Important Not At All Important
Professionalism
Accuracy
Efficiency
Confidentiality
Price
   
  REFERRAL SOURCE & WEB SITE FEEDBACK
   
What methods would you use to find a bookkeeper?
Please check all that apply.
Yellow Pages
Google
Yahoo!
MSN
Other search engine
Referral from a friend
   
How did you find our web site?
Please check all that apply.
From my list of Favorites/Bookmarks
Typed in the web address directly
From a link in an email from NALH
From the NALH newsletter
Google
Yahoo!

MSN
Other (please specify below)
   
What areas of our web site do you find most useful?
   
What other information would you find helpful to find on our web site?
   
  CONTACT INFORMATION (Optional)
 
Company Name:
Title:
First Name:
Last Name:
Address:
City:
State/Province:
Zip/Postal Code:
Country:
E-Mail:
Phone:
 
Other Information / Comments:
   
    
  
 
 
 
       
NALH Bookkeeping Services Ltd.
#112 - 8988 Fraserton Court
Burnaby, BC V5J 5H8
(604) 412-3885

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