CLIENT & SERVICE FEEDBACK
How long have you been a client of NALH?
0-6 months
6-12 months
1-3 years
3 or more years
Past client
Not currently a client
Which of our services are you currently using? Please check all that apply.
Bookkeeping services
Payroll administration
Personal income tax preparation
Business income tax preparation
Government reporting
QuickBooks set-up
QuickBooks training
Not currently a client
Other (please specify below)
Which of our services might you require in the future?
Please check all that apply.
Bookkeeping services
Payroll administration
Personal income tax preparation
Business income tax preparation
Government reporting
QuickBooks set-up
QuickBooks training
Not currently a client
Other (please specify below)
Which other areas might you be interested in having help with now or in the future?
Please check all that apply.
Collections
Invoicing
Remote Access to Archived Data/Reports
Other (please specify below)
Which methods of contact do you prefer?
Please check all that apply.
In-person meeting
Telephone
E-Mail
Other (please specify below)
How likely would you be to recommend our services to a friend or colleague?
Definitely
Probably
Not sure
Probably not
Definitely not
How could we improve to serve you better?
How satisfied are you with the following aspects of our services?
Please select one rating for each row.
How important are the following characteristics when choosing a bookkeeper?
Please select one rating for each row.
REFERRAL SOURCE & WEB SITE FEEDBACK
What methods would you use to find a bookkeeper?
Please check all that apply.
Yellow Pages
Google
Yahoo!
MSN
Other search engine
Referral from a friend
How did you find our web site?
Please check all that apply.
From my list of Favorites/Bookmarks
Typed in the web address directly
From a link in an email from NALH
From the NALH newsletter
Google
Yahoo!
MSN
Other (please specify below)
What areas of our web site do you find most useful?
What other information would you find helpful to find on our web site?
CONTACT
INFORMATION (Optional)
Company
Name:
Title:
First Name:
Last Name:
Address:
City:
State/Province:
Choose a State/Prov
Alabama
Alaska
Alberta
Arizona
Arkansas
British Columbia
California
Colorado
Connecticut
Delaware
D.C.
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Manitoba
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Brunswick
New Hampshire
New Jersey
New Mexico
New York
Newfoundland
North Carolina
North Dakota
Nova Scotia
Northwest Territories
Ohio
Oklahoma
Ontario
Oregon
Pennsylvania
Prince Edward
Island
Quebec
Rhode Island
Saskatchewan
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Yukon
Zip/Postal
Code:
Country:
Canada
United States
E-Mail:
Phone:
Other Information / Comments: